Our Team.
Managing Director
Frank
serves as our visionary leader, driving the strategic direction of our cafes with a focus on long-term goals, financial oversight, and business development. His ability to assess market trends and build crucial external relationships ensures that our business remains competitive and forward-thinking.
Quality Control
Nadia
with her keen eye for detail and passion for excellence, oversees every aspect of quality assurance. From setting and maintaining the highest standards for menu items to ensuring an exceptional customer experience, Nadia's role is pivotal in making sure that our cafes consistently exceed expectations. She collaborates closely with the operations team to integrate customer feedback into continuous improvements.
Operations & Accounts
James
is the backbone of our operational excellence. He meticulously manages day-to-day operations, from inventory control and staffing to financial management. His expertise in technology integration ensures that our processes are efficient and up-to-date, while his financial acumen keeps our cafes on a solid footing.
Operations
Marc
plays a crucial role in maintaining our operational efficiency and quality control. He supervises shifts, resolves operational issues, and ensures adherence to safety and sanitation standards. Marc is also deeply involved in staff training, fostering a culture of continuous learning and improvement across the team.